Call Center Representative (Customer Service)

Thrivas; West Palm Beach (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits after 90 days

Job summary

Thrivas is seeking call center representatives for its main office in West Palm Beach, FL. This fast-growing, family-owned online apparel company offers advancement opportunities and benefits after 90 days.

You will handle customer orders and respond to billing, shipping, and product questions, while maintaining a high level of service in a fast-paced environment. Training and ongoing support are provided.

Qualifications

• 1+ year of customer service experience.
• Proficient with Windows-based applications, especially Excel.
• Strong command of the English language.
• Ability to multitask and handle high-volume inbound calls.
• Typing test required: at least 40 WPM.

Responsibilities

• Take orders from customers.
• Answer billing, shipping, and product questions.
• Provide courteous assistance and resolve customer inquiries.

Skills

Customer service

Typing 40 WPM

Multitasking

English proficiency

Tools

Microsoft Excel

Job description

Family owned and operated online apparel company is seeking call center representatives for their main office. This is a quickly growing company with opportunity for advancement. There are benefits available after 90 days.

You will be responsible for taking orders from customers along with answering customer billing, shipping, and product questions.

Requirements

• 1+ year Customer Service experience
• Proficient in Microsoft Windows based applications, especially in Excel
• A strong command of the English language is necessary
• Ability to multitask, and be able to handle a high volume of inbound calls
• Pass a typing test, with the ability to type at least 40 WPM