Call Center Representative-$18/hr

Express Employment Professionals - Cincinnati East; Bloomingdale (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Bloomingdale, IL is seeking a motivated individual for a caller center role. No prior office experience is required, but strong communication and customer service skills are valued.

The position involves handling orders, inquiries, and email correspondence, with a daytime shift from 8:30 AM to 5:00 PM. Basic Excel skills are beneficial, and familiarity with navigating multiple programs and software will help you excel in this team-oriented

Qualifications

• No prior experience required; a similar role is a plus.
• Basic Excel skills are beneficial.

Responsibilities

• Answer phone calls for orders and customer inquiries
• Follow up on business inquiries
• Navigate company-specific software and switch between multiple programs
• Manage a shared email inbox with colleagues for orders and inquiries

Skills

Strong communication

Customer service

Tools

Excel

Job description

Join a great growing call center team!

Previous office experience is not required. We’re looking for motivated individuals with strong communication skills, retail and customer service professionals are highly encouraged to apply.

Schedule: 8:30AM-5:00PM

Key Responsibilities:

• Answer phone calls for orders and customer inquiries
• Follow up on business inquiries
• Navigate company-specific software and switch between multiple programs
• Manage a shared email inbox with colleagues for orders and inquiries

Requirements:

• No prior experience required; experience in a similar role is a plus
• Basic Excel skills are beneficial