Call Center Patient Representative

Jobtailor; Sterling Heights (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a friendly medical office receptionist to support patient flow and data accuracy at our Missouri clinic.

You will handle appointment scheduling, verify insurance, and maintain patient records while delivering excellent patient service in a busy office environment.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a busy medical office preferred.

Responsibilities

• Answers phones promptly and professionally.
• Responsible for scheduling patient appointments.
• Entering and updating patient demographic information.
• Verifying insurance information.
• Resolves patient concerns.
• Updates registration and insurance information for existing patients.

Skills

Patient Scheduling

Insurance Verification

Patient Demographic Management

Communication Skills

Problem Resolution

Education

High School Diploma

Tools

Data Entry

Insurance Information Verification

Patient Appointment Scheduling

Job description

• Answers phones promptly and professionally
• Responsible for scheduling patient appointments
• Entering and updating patient demographic information
• Verifying insurance information
• Resolves patient concerns
• Updates registration and insurance information for existing patients

Requirements

• High School Diploma or equivalent required
• Previous experience in a busy medical office preferred

Core Competencies

Demonstrates proficiency in patient scheduling, insurance verification, and managing patient information in a medical office environment. Strong communication skills are essential for resolving patient concerns effectively.

Highest-signal resume keywords

• Patient Scheduling
• Insurance Verification
• Patient Demographic Management
• Communication Skills
• Problem Resolution

ATS Optimization Keywords

Hard Skills

• Patient Appointment Scheduling
• Data Entry
• Insurance Information Verification

Soft Skills

• Professional Communication
• Customer Service

Certifications & Qualifications

• High School Diploma

Industry Keywords

• Medical Office
• Patient Registration
• Demographic Information Management