Call Center Manager | Sales Strategy & Growth

Egreenservices; Rockford (IL); On-site; USD 80,000 - 118,000; Full time

Job summary

Bristol Myers Squibb invites a Call Center Manager to lead a data-driven sales marketing effort in Rockford, IL. The role focuses on building effective territory plans, guiding a Call Center team, and supporting account executives with targeted prospecting and follow-up strategies.

The role emphasizes growth through strategic messaging, post-sale client engagement, and expanding the company footprint. A base salary range of $80,000–$118,000 is highlighted, with mentorship and flexible benefits

Qualifications

• Experience prioritizing under urgent workloads.
• Ability to translate data into actionable recommendations.
• Curiosity and drive to improve sales marketing craft.
• 7+ years of relevant experience with strong instincts.
• Proven sales/marketing wins near Rockford, IL.

Responsibilities

• Build territory plans to maximize coverage across Rockford, IL.
• Deliver territory plans that teams can execute.
• Support account executives with prospecting and follow-up strategy.
• Expand the company footprint with strategic client introductions.
• Test messaging variations and iterate based on performance data.
• Own post-sale check-ins to turn clients into references.
• Pitch offerings to buyers who haven't heard of us yet.

Skills

Sales & marketing instincts

Data analysis & interpretation

Territory planning

Leadership in call center

Rockford, IL market knowledge

Job description

Bristol Myers Squibb invites a Call Center Manager to lead a data-driven sales marketing effort in Rockford, IL. The role focuses on building effective territory plans, guiding a Call Center team, and supporting account executives with targeted prospecting and follow-up strategies.

The role emphasizes growth through strategic messaging, post-sale client engagement, and expanding the company footprint. A base salary range of $80,000–$118,000 is highlighted, with mentorship and flexible benefits