Call Center/Customer Service Rep

ahscareers; Columbus (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)/Paid Time/

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career成长机会

Job summary

Automated Health Systems is currently seeking a Customer Service Representative in Columbus, OH. The role involves assisting individuals with information and support regarding benefits, and delivering accurate, consistent information to clients.

Candidates should have at least 2 years in a call center, strong PC skills, and a high school diploma or GED. Bilingual abilities are a plus; AHS offers benefits and training as part of its comprehensive health service management approach.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Medicaid knowledge

PC proficiency

Bilingual abilities

Education

High school diploma / GED

Associate degree in social or behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available in Columbus, OH. These positions are remote/onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

The Enlightened Choice in Health Service Management