Call Center/Customer Service Rep

ahscareers; Brunswick (GA); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Wellness program

Training programs

Career growth

Job summary

Automated Health Systems is hiring Customer Service Representatives to assist individuals with information and support regarding benefits in Pittsburgh, PA. Positions can be remote/onsite, offering comprehensive benefits and ongoing training.

The role requires a minimum of 2 years in a call center, health/human services experience preferred, and strong PC skills. A HS diploma is required; an associate degree is a plus.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual (nice to have)

Education

High school diploma or GED

Associate degree in social or behavioral sciences or related field preferred

Tools

Microsoft Office

Job description

Automated Health Systems has Customer Service Representative positions available in Pittsburgh, PA. These positions are remote/onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

"The Enlightened Choice in Health Service Management"