Call Center/Customer Service Rep

ahscareers; Thomasville (GA); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k)

Paid Time Off

Wellness Program

Career growth opportunities

Job summary

Automated Health Systems is seeking a Customer Service Representative in Pittsburgh, PA. The role focuses on providing information and support regarding benefits, ensuring accuracy and delivering high-quality customer service. The company offers ongoing training and a strong culture with growth opportunities.

Responsibilities include assisting individuals with benefits information, delivering consistent guidance, and providing top-tier customer support in a remote/onsite setting.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Health/human services knowledge

PC proficiency

Education

High School Diploma/GED

Associates Degree in social or behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available in Pittsburgh, PA. These positions are remote/onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"