Call Center/Customer Service Rep

ahscareers; Columbus (GA); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)

Paid Time Off

Wellness Program

Comprehensive training

Job summary

Automated Health Systems is seeking a Customer Service Representative in Pittsburgh, PA, with options for remote or onsite work. You will assist individuals with benefits information, provide accurate guidance, and deliver quality customer service in a dynamic health-services setting.

The role requires a minimum of 2 years in a call center, strong PC skills, and a background in health/human services. Bilingual abilities are considered a plus, with a commitment to ongoing training and a

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual (a plus)

Education

High School Diploma/GED

Associates degree preferred in social/behavioral sciences

Job description

Automated Health Systems has Customer Service Representative positions available in Pittsburgh, PA. These positions are remote/onsite.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"