Call Center/Customer Service Rep

ahscareers; Greensburg (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Wellness program

Training program

Career growth

Job summary

ahscareers in Greensburg, PA is seeking a Call Center Support professional to assist individuals with information and support regarding benefits, ensuring accurate information and delivering quality customer service.

The role requires at least 2 years in a call center, health/human services experience, Medicaid knowledge preferred, and a high school diploma or GED (Associates degree preferred). The company offers comprehensive benefits and growth opportunities.

Qualifications

• Minimum 2 years of call center experience.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma or GED required; Associates degree preferred in social/behavioral sciences or related field.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Health services experience

Medicaid knowledge

PC proficiency

Education

High School Diploma/GED

Associates degree in social/behavioral sciences

Job description

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits:

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"