Call Center Advocate - Disability Benefits (Entry Level)

Internet Brands; Georgia; Remote; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid time off (PTO)

Paid holidays

Opportunities to grow within the company

Job summary

A social security disability advocacy firm is seeking Entry-level Call Center Representatives to provide high-quality phone support to attorney clients. The role is ideal for those looking to grow within an organization while assisting individuals with their disability claims. The pay range is $16.00 to $20.00 per hour, with an opportunity for bonuses. Candidates should possess excellent communication skills and the ability to multitask effectively. The position offers a comprehensive benefits package including health insurance and PTO.

Qualifications

• Entry-level position requiring excellent communication and phone skills.
• Must be able to handle client objections effectively.
• Ability to multitask and learn new systems quickly.

Responsibilities

• Make outbound calls to clients requesting our services.
• Answer incoming calls from potential clients.
• Provide accurate information regarding client cases.
• Gather information and document responses in CRM database.

Skills

Excellent oral and interpersonal communication skills

Professional phone manners

Active listening skills

Problem-solving skills

Ability to handle client objections

Strong computer knowledge

Excellent typing skills (at least 50 WPM)

Tools

Customer Relationship Management software (CRM)

Job description

A social security disability advocacy firm is seeking Entry-level Call Center Representatives to provide high-quality phone support to attorney clients. The role is ideal for those looking to grow within an organization while assisting individuals with their disability claims. The pay range is $16.00 to $20.00 per hour, with an opportunity for bonuses. Candidates should possess excellent communication skills and the ability to multitask effectively. The position offers a comprehensive benefits package including health insurance and PTO.