Disability Benefits Support Specialist

Austin Community College; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

An educational institution in the United States is seeking candidates for a role that involves managing a high volume of inbound and outbound calls related to Social Security Disability Insurance. This position requires strong organizational skills and the ability to effectively communicate with clients about their government benefits. Ideal candidates will possess intermediate skills in Word and Excel, and be detail-oriented. The role expects a commitment of 40 hours per week with a focus on independent work and multi-tasking.

Qualifications

• Self-motivated, flexible, and learns quickly.
• Detail-oriented and results-driven.
• Ability to remain stationary for up to 8 hours.

Responsibilities

• Handle high volume of inbound/outbound calls.
• Data entry and documentation.
• Respond to inquiries regarding government benefits.

Skills

Intermediate knowledge of Word and Excel

Strong typing skills

Excellent interpersonal skills

Strong organizational skills

Time management skills

Ability to multi-task effectively

Education

High School diploma or work equivalent

Job description

An educational institution in the United States is seeking candidates for a role that involves managing a high volume of inbound and outbound calls related to Social Security Disability Insurance. This position requires strong organizational skills and the ability to effectively communicate with clients about their government benefits. Ideal candidates will possess intermediate skills in Word and Excel, and be detail-oriented. The role expects a commitment of 40 hours per week with a focus on independent work and multi-tasking.