Remote Client Advocate for Disability Benefits

Parmele Disability Advocates; Wichita (KS); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

Dental insurance

Job summary

Parmele Disability Advocates is looking for a Client Support Representative to provide essential support and guidance to individuals securing Social Security benefits. This role requires strong communication and organizational skills, with opportunities for training and career advancement.

The position operates in a hybrid/remote environment after initial training. You'll engage with clients, manage case information, and collaborate with internal teams to ensure exceptional client experiences.

Join a supportive team making a meaningful impact in the lives of many.

Qualifications

• Prior customer service experience preferred.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational and time management skills.

Responsibilities

• Serve as a liaison between clients and the Social Security Administration (SSA).
• Respond to client inquiries with empathy and clarity.
• Collect and document case information accurately.
• Track deadlines and prepare timely correspondence.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving abilities

Job description

Parmele Disability Advocates is looking for a Client Support Representative to provide essential support and guidance to individuals securing Social Security benefits. This role requires strong communication and organizational skills, with opportunities for training and career advancement.

The position operates in a hybrid/remote environment after initial training. You'll engage with clients, manage case information, and collaborate with internal teams to ensure exceptional client experiences.

Join a supportive team making a meaningful impact in the lives of many.