Café Shift Leader & Team Coach

Colectivo Coffee; Madison (AL); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Colectivo Coffee is seeking a Café Shift Leader to supervise day-to-day café operations, ensuring a welcoming experience for customers and staff. The role reports to the Café Manager and supports achieving financial and service goals.

The ideal candidate will have a business-related degree or relevant hospitality supervisory experience and must be able to work evenings, weekends, and holidays, with experience in POS and computer programs. Training programs are included.

Formación

• College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.

Responsabilidades

• Deliver café’s positive financial results in accordance to budget.
• Develop and maintain a culture of accountability and continuous improvement that adheres to SOPs and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model. Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Perform other duties or projects as assigned.

Conocimientos

POS systems

Training coworkers

Educación

College degree in business-related field

Herramientas

Computer programs

Descripción del empleo

Colectivo Coffee is seeking a Café Shift Leader to supervise day-to-day café operations, ensuring a welcoming experience for customers and staff. The role reports to the Café Manager and supports achieving financial and service goals.

The ideal candidate will have a business-related degree or relevant hospitality supervisory experience and must be able to work evenings, weekends, and holidays, with experience in POS and computer programs. Training programs are included.