Café Shift Lead - Inspire, Train & Drive Guest Experience

Colectivo Coffee; Wauwatosa (WI); On-site; USD 23,866 - 33,992; Full time

Job summary

Colectivo Coffee is seeking a Café Shift Leader in Wauwatosa, Wisconsin. In this role, you will provide leadership to deliver an exceptional customer experience while supporting the café's operational goals.

The ideal candidate has a college degree in a business-related field or hospitality experience, with strong interpersonal and organizational skills. Additionally, you will be responsible for training and developing staff while ensuring operational excellence.

This position offers competitive wages including tips and the opportunity to work in a dynamic café environment.

Qualifications

• Minimum of 6 months work experience in a hospitality setting and/or a supervisory role.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Completed Colectivo Café training programs.

Responsibilities

• Deliver café’s positive financial results.
• Train and develop co-workers for their job responsibilities.
• Ensure a remarkable customer experience.

Skills

Proficient skill level for POS and computer programs

Knowledge of basic mathematics for business usage

Ability to stand for extended periods of time

Ability to see, read, and write in English

Education

College degree in a business-related field

Job description

Colectivo Coffee is seeking a Café Shift Leader in Wauwatosa, Wisconsin. In this role, you will provide leadership to deliver an exceptional customer experience while supporting the café's operational goals.

The ideal candidate has a college degree in a business-related field or hospitality experience, with strong interpersonal and organizational skills. Additionally, you will be responsible for training and developing staff while ensuring operational excellence.

This position offers competitive wages including tips and the opportunity to work in a dynamic café environment.