Shift Leader: Lead a High-Energy Coffee Team

Caribou Coffee; Menomonie (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Caribou Coffee in Menomonie, WI, is seeking a Shift Leader to guide daily store operations in partnership with the General Manager. You will ensure guest satisfaction, lead a coaching-driven team, and oversee SOPs, inventory, and cash handling.

The role requires 1 year of leadership or related experience, the ability to work flexible hours, and being at least 18 years old. Join a team committed to community and service excellence.

Qualifications

• At least 1 year of leadership, retail or customer service experience.
• Able to work early mornings, evenings, holidays and weekends.
• Must be at least 18 years old.
• High school diploma or GED equivalent.
• A valid driver's license and reliable transportation.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed on every shift.
• Coach and develop Team Members for growth and performance.
• Manage bank deposits, inventory, and store product orders as assigned.
• Communicate shift goals and tasks clearly to the team.
• Maintain a calm, organized leadership presence during the shift.

Skills

Leadership

Customer Service

Team Training

Communication

Education

High School Diploma

Job description

Caribou Coffee in Menomonie, WI, is seeking a Shift Leader to guide daily store operations in partnership with the General Manager. You will ensure guest satisfaction, lead a coaching-driven team, and oversee SOPs, inventory, and cash handling.

The role requires 1 year of leadership or related experience, the ability to work flexible hours, and being at least 18 years old. Join a team committed to community and service excellence.