Cafe Shift Lead: Guest Experience & Team Growth

Ziggi’s Coffee, LLC; Fort Morgan (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Ziggi’s Coffee, LLC in Fort Morgan, Colorado is seeking an Assistant Manager to help lead daily store operations and support the General Manager. You will help onboard new hires, train the team, and maintain a positive, guest‑focused culture.

You will collaborate with the GM to ensure high drink quality, safe operations, and clear communication with staff and owners while stepping into leadership on shift when needed.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership experience

Operations knowledge

Customer service

Communication

Job description

Ziggi’s Coffee, LLC in Fort Morgan, Colorado is seeking an Assistant Manager to help lead daily store operations and support the General Manager. You will help onboard new hires, train the team, and maintain a positive, guest‑focused culture.

You will collaborate with the GM to ensure high drink quality, safe operations, and clear communication with staff and owners while stepping into leadership on shift when needed.