Café Shift Leader & Guest Experience Champion

Ziggi’s Coffee, LLC; Commerce City (CO); On-site; USD 38,000 - 47,000; Full time

Job summary

Ziggi’s Coffee, LLC in Commerce City, CO is seeking an Assistant Manager to support the General Manager in running daily operations, ensuring drink quality, and upholding brand standards. You will help lead the team, motivate staff, and model exceptional guest service on every shift.

The role emphasizes staff development, safety, and a positive, growth-oriented store culture, with a focus on teamwork, reliability, and effective communication across all levels.

Qualifications

• Proven leadership experience in a fast-paced coffee shop or similar setting.
• Strong understanding of daily store operations and drink quality standards.
• Ability to lead by example, give and receive feedback, and adapt as needed.
• Excellent interpersonal and communication skills.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment prioritizing guest experience and team well-being.
• Communicate clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, deposits, and invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and act as a reliable shift decision-maker.

Skills

Leadership

Store operations

Communication

Initiative

Brand values understanding

Job description

Ziggi’s Coffee, LLC in Commerce City, CO is seeking an Assistant Manager to support the General Manager in running daily operations, ensuring drink quality, and upholding brand standards. You will help lead the team, motivate staff, and model exceptional guest service on every shift.

The role emphasizes staff development, safety, and a positive, growth-oriented store culture, with a focus on teamwork, reliability, and effective communication across all levels.