Coffee Shop Shift Lead: Team Growth & Guest Experience

Ziggi’s Coffee, LLC; Windsor (CO); On-site; USD 40,000 - 52,000; Full time

Job summary

Ziggi’s Coffee, LLC in Windsor, CO is seeking an Assistant Manager who partners with the General Manager to drive day-to-day operations, guest experience, and team development. This role balances hands-on leadership with people focus, ensuring quality beverages and smooth service during peak times.

You will mentor staff, support onboarding, uphold health and safety standards, manage deposits, inventory, and invoicing, and step in as a trusted decision-maker on shift.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting.
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership

Store operations

Lead by example

Interpersonal skills

Reliability & initiative

Brand training

Job description

Ziggi’s Coffee, LLC in Windsor, CO is seeking an Assistant Manager who partners with the General Manager to drive day-to-day operations, guest experience, and team development. This role balances hands-on leadership with people focus, ensuring quality beverages and smooth service during peak times.

You will mentor staff, support onboarding, uphold health and safety standards, manage deposits, inventory, and invoicing, and step in as a trusted decision-maker on shift.