Café Shift Lead & Guest Experience Champion

Ziggi’s Coffee, LLC; Erie (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Colorado to partner with the General Manager on daily operations and team development. You will onboard new hires, train staff, and maintain a safe, welcoming store environment that prioritizes guest experience.

This role requires strong communication, reliability, and a proactive mindset to lead by example across shifts and during GM absences.

Qualifications

• 3–6 months of leadership experience in a coffee shop or similar fast-paced setting.
• Strong understanding of daily store operations, drink quality, and service fundamentals.
• Able to lead by example, give/receive feedback, and cover roles as needed.
• Excellent interpersonal and communication skills.
• Reliable, proactive, and able to take initiative without supervision.
• Completed required training modules and understands brand values.

Responsibilities

• Co-lead with General Manager to manage team and day-to-day operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment focused on guest experience.
• Communicate clearly with GM, store owners, and team.
• Handle administrative duties: inventory orders, deposits, invoices.
• Uphold health, safety and cleanliness standards store-wide.
• Lead during GM absences and act as on-shift decision-maker.

Skills

Leadership

Operations management

Communication

Team development

Reliability

Tools

Training modules

Job description

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Colorado to partner with the General Manager on daily operations and team development. You will onboard new hires, train staff, and maintain a safe, welcoming store environment that prioritizes guest experience.

This role requires strong communication, reliability, and a proactive mindset to lead by example across shifts and during GM absences.