Coffee Shop Shift Lead & Team Coach

Ziggi’s Coffee, LLC; Wheat Ridge (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Wheat Ridge, CO to support the General Manager in daily operations and staff development. This role emphasizes a proactive, guest-focused leadership style, ensuring high-quality beverages, service, and a positive store culture.

The Assistant Manager will lead by example, handle onboarding and training, and serve as a reliable on-shift decision-maker while maintaining health and safety standards. Strong communication is essential.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting.
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Job description

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Wheat Ridge, CO to support the General Manager in daily operations and staff development. This role emphasizes a proactive, guest-focused leadership style, ensuring high-quality beverages, service, and a positive store culture.

The Assistant Manager will lead by example, handle onboarding and training, and serve as a reliable on-shift decision-maker while maintaining health and safety standards. Strong communication is essential.