Cafe Shift Lead: Growth & Tips

ALFRED; Los Angeles (CA); On-site; USD 32,000 - 38,000; Part time

Benefits offered by this job

Free shift drinks

Employee discounts

Growth opportunities

Therapy membership reimbursement

Employee referral bonuses

Creative team culture

Job summary

Alfred is seeking a Part-Time Shift Lead in Los Angeles, located at Larchmont. The role supports daily cafe operations and leads the team through busy shifts, driving hospitality standards and service quality.

It serves as a key partner to cafe leadership, promoting accountability and hands-on leadership on the floor. The Shift Lead role emphasizes guest engagement, operational flow, and staff development, with opportunities to grow within a collaborative, creative cafe culture.

Qualifications

• Experience in cafe, coffee, or restaurant preferred but not required.
• Strong communication and leadership skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Reliable attendance with a minimum of three shifts per week.
• Full-time employees must maintain an average of 30 hours per week.

Responsibilities

• Lead by example delivering exceptional hospitality and Alfred standards.
• Provide confident leadership during shifts to ensure smooth cafe operations.
• Create a welcoming environment and engage guests professionally.
• Address guest questions and escalations per Alfred standards.
• Maintain knowledge of cafe offerings and support team development.
• Assist management with staffing, floor flow, and shift adjustments.
• Oversee daily cafe operations ensuring quality, cleanliness, and timeliness.

Skills

Customer service

Leadership

Teamwork

Hospitality

Tools

POS system

Job description

Alfred is seeking a Part-Time Shift Lead in Los Angeles, located at Larchmont. The role supports daily cafe operations and leads the team through busy shifts, driving hospitality standards and service quality.

It serves as a key partner to cafe leadership, promoting accountability and hands-on leadership on the floor. The Shift Lead role emphasizes guest engagement, operational flow, and staff development, with opportunities to grow within a collaborative, creative cafe culture.