Craft Coffee Shift Leader

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition reimbursement

Job summary

Starbucks Coffee Company in New York, NY is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food. You will manage a team, uphold safety and standards, and drive guest satisfaction.

The role requires six months of customer-facing experience, strong communication, and a collaborative mindset. Flexible hours including mornings, evenings, weekends, and holidays are expected.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach the preparation of beverages and food to standard recipes.
• Ability to delegate tasks to other employees and coordinate two or more people.
• Effective oral communication and teamwork skills.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Lead shift operations, ensuring quality beverages and food.
• Maintain store safety, cash handling, and security during your shift.
• Coach and develop partner team members to meet standards.
• Deliver exceptional guest experiences and resolve issues promptly.

Skills

Customer service

Team leadership

Communication skills

Adaptability

Attendance punctuality

Tools

POS system

Job description

Starbucks Coffee Company in New York, NY is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food. You will manage a team, uphold safety and standards, and drive guest satisfaction.

The role requires six months of customer-facing experience, strong communication, and a collaborative mindset. Flexible hours including mornings, evenings, weekends, and holidays are expected.