Shift Supervisor: Lead Craft Coffee & Guest Experience

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage (Starbucks College Ad

Paid vacation

Job summary

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction creates a welcoming community space. You will oversee daily operations, coach partners, and uphold quality beverages and food to standard recipes.

The role requires six months of customer-service experience, strong communication, teamwork, and the ability to delegate tasks to a small team while aligning with store policies and safety standards.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate the tasks of two or more employees.
• Lead with craft and heart to ensure a welcoming space for the community.
• Follow store policies and standards, including cash handling and safety.

Skills

Direct the work of others

Learning quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction creates a welcoming community space. You will oversee daily operations, coach partners, and uphold quality beverages and food to standard recipes.

The role requires six months of customer-service experience, strong communication, teamwork, and the ability to delegate tasks to a small team while aligning with store policies and safety standards.