Café Operations Leader

Bon Appétit Management Company; Palo Alto (CA); On-site; USD 76,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit in Palo Alto is hiring an Assistant Café Manager to lead daily café operations and ensure top-tier service and safety standards. You will work closely with the Café Manager to train and motivate staff, maintain health and safety compliance, and uphold the client’s expectations for quality and presentation.

The role emphasizes collaborative leadership, guest engagement, and operational excellence in a fast-paced high-volume environment.

Qualifications

• Associates degree preferred or equivalent professional experience.
• Experience leading a high-volume food service or hospitality operation is desirable.
• Strong communication and guest-facing hospitality skills are essential.

Responsibilities

• Rigorously manage safety standards and allergen controls across the café.
• Lead daily operations in collaboration with the Café Manager to ensure service excellence.
• Develop and supervise front-of-house staff and champion customer satisfaction.
• Oversee payroll, reports, and HR documentation timelines as required.
• Proactively manage vendor relations and digital ordering systems.

Skills

Leadership

Communication

Guest Service

Safety Leadership

Team Supervision

Adaptability

Education

Associates degree preferred

Tools

Google Suite

Job description

Bon Appetit in Palo Alto is hiring an Assistant Café Manager to lead daily café operations and ensure top-tier service and safety standards. You will work closely with the Café Manager to train and motivate staff, maintain health and safety compliance, and uphold the client’s expectations for quality and presentation.

The role emphasizes collaborative leadership, guest engagement, and operational excellence in a fast-paced high-volume environment.