Assistant Café Manager: Growth‑Oriented Hospitality Leader

Compass Group USA; San Bruno (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Bon Appétit Management Company is seeking a dynamic Assistant Café Manager to join our team. You will play a pivotal role in operations, delivering world-class service and upholding food safety standards under our partner café guidelines.

Working closely with the Café Manager, you will develop and coach front-of-house staff, manage daily performance, payroll, and client relations, while ensuring guest satisfaction and a strong safety culture.

Qualifications

• Associates degree preferred or equivalent professional experience.
• Demonstrated ability to drive and enhance a culture focused on Food and Workplace Safety.
• Minimum of 1 year supervisory experience in a similar high-volume, premium food service or hospitality environment.
• Experience in a restaurant, café, hotel, or high-end events environment is a significant plus.
• Proven ability to integrate diverse perspectives and experiences to build a cohesive team culture.
• Strong written and verbal communication skills, with the ability to provide clear direction and guest-facing hospitality.
• Proficient in computer and technical skills, including working knowledge of Google Suite tools.
• ServSafe Certification is preferred.
• Experience managing in a Union Environment is a plus.

Responsibilities

• Rigorously manage safety standards and allergen management to ensure guest well-being and compliance.
• Attend monthly safety meetings and ensure daily operations meet safety benchmarks.
• Establish and maintain a warm, inclusive hospitality standard with guests.
• Participate in staff selection and lead ongoing training and development of front-of-house staff.
• Monitor and manage financial and budgetary responsibilities while maintaining fiscal efficiency.
• Meet payroll, service reports, accounts receivable, and HR documentation timelines.
• Operate web-based ordering systems and process customer requests.
• Maintain strong communication with Café Manager and client stakeholders to meet cafe objectives.

Skills

Safety leadership

Supervisory experience

Inclusion

Communication

Technical proficiency

Union environment

Certifications

Union Environment

Google Suite

Education

Associates degree or equivalent professional experience

ServSafe Certification

Tools

Google Suite

Job description

Bon Appétit Management Company is seeking a dynamic Assistant Café Manager to join our team. You will play a pivotal role in operations, delivering world-class service and upholding food safety standards under our partner café guidelines.

Working closely with the Café Manager, you will develop and coach front-of-house staff, manage daily performance, payroll, and client relations, while ensuring guest satisfaction and a strong safety culture.