Café Manager: Lead Hospitality & Safety Excellence

Compass Group USA; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Café Manager to lead the holistic café experience, aligning hospitality with operational excellence. You will work with the Multi-Unit General Manager to deliver world-class food service, manage finances and labor, and foster a high-performance team culture.

The role emphasizes safety, inclusion, and alignment with client goals across the account, reporting to leadership and championing strong stakeholder relationships.

Qualifications

• Associates degree is preferred, or equivalent professional experience.
• Minimum 2-4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
• Strong written and verbal communication skills.
• Proficient in Google Suite tools.
• ServSafe Manager Certification is preferred.
• Experience navigating in a Union Environment is a plus.

Responsibilities

• Safety Standards: enhance and enforce a culture of food and workplace safety, including allergen management and health regulations.
• End-to-End Experience: design and manage the overall café experience reflecting excellence.
• Hospitality Excellence: maintain a warm, inclusive hospitality standard.
• Cultivate Talent: develop your team and raise associate engagement.
• Fiscal Performance: oversee financial and labor management with inventory control.
• Culinary Synergy: collaborate with culinary leadership for seamless service.
• Champion Inclusion: build a diverse café culture.
• Stakeholder Management: maintain relationships with client partners and regional leadership.

Skills

Leadership

Management

Communication

Stakeholder Management

Education

Associate degree (preferred) or equivalent experience

ServSafe Manager Certification (preferred)

Tools

Google Suite (Sheets, Docs, Slides)

Job description

Compass Group USA is seeking a Café Manager to lead the holistic café experience, aligning hospitality with operational excellence. You will work with the Multi-Unit General Manager to deliver world-class food service, manage finances and labor, and foster a high-performance team culture.

The role emphasizes safety, inclusion, and alignment with client goals across the account, reporting to leadership and championing strong stakeholder relationships.