Cafe General Manager - Lead in a Fast-Paced Café

Tropical Smoothie Cafe; Willoughby (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities

Supportive team environment

Fun, fast-paced workplace

Job summary

Tropical Smoothie Café is seeking a Restaurant General Manager for our Willoughby, OH location. This full-time role leads daily operations, delivers outstanding guest experiences, and drives team performance in a fast-paced café.

You will oversee scheduling, inventory, and training while maintaining high standards of cleanliness and safety. Ideal candidates bring at least 1 year of leadership in food service, a positive attitude, reliability, and strong communication skills.

Qualifications

• At least 1 year of restaurant or leadership experience.
• Positive attitude and strong work ethic.
• Excellent communication and customer service skills.
• Willingness to learn and grow; dependable and coachable.

Responsibilities

• Lead, support, and motivate the café team.
• Help manage daily operations and keep the café running smoothly.
• Provide friendly, excellent customer service.
• Maintain cleanliness, food quality, and safety standards.
• Help train and develop team members.
• Assist with scheduling, inventory, and ordering.
• Lead by example and create a positive team environment.

Skills

Leadership

Customer service

Communication

Team motivation

Work ethic

Lead by example

Education

High school diploma (preferred)

Job description

Tropical Smoothie Café is seeking a Restaurant General Manager for our Willoughby, OH location. This full-time role leads daily operations, delivers outstanding guest experiences, and drives team performance in a fast-paced café.

You will oversee scheduling, inventory, and training while maintaining high standards of cleanliness and safety. Ideal candidates bring at least 1 year of leadership in food service, a positive attitude, reliability, and strong communication skills.