Café General Manager - Lead a Dynamic, Fast-Paced Team

Onward Ventures LLC dba Tropical Smoothie Cafe; Willoughby (OH); On-site; USD 28,000 - 30,000; Full time

Job summary

Onward Ventures dba Tropical Smoothie Café in Willoughby, OH is seeking a Restaurant General Manager to lead daily operations, supervise staff, and ensure an outstanding guest experience in a fast-paced setting.

You will coach teams, manage scheduling and inventory, uphold cleanliness and safety standards, and grow the team with a positive, hands-on leadership approach. This role offers strong growth opportunities within a supportive environment.

Qualifications

• At least 1 year of restaurant or leadership experience.
• Positive attitude and strong work ethic.
• Willingness to learn and grow.
• Ability to lead by example in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Lead, support, and motivate the café team.
• Manage daily operations and keep the café running smoothly.
• Provide friendly, excellent customer service.
• Maintain cleanliness, food quality, and safety standards.
• Train and develop team members.
• Assist with scheduling, inventory, and ordering.
• Lead by example and create a positive team environment.

Skills

Leadership

Customer service

Communication

Team management

Education

High school diploma

Job description

Onward Ventures dba Tropical Smoothie Café in Willoughby, OH is seeking a Restaurant General Manager to lead daily operations, supervise staff, and ensure an outstanding guest experience in a fast-paced setting.

You will coach teams, manage scheduling and inventory, uphold cleanliness and safety standards, and grow the team with a positive, hands-on leadership approach. This role offers strong growth opportunities within a supportive environment.