Restaurant General Manager

Onward Ventures LLC dba Tropical Smoothie Cafe; Willoughby (OH); On-site; USD 28,000 - 30,000; Full time

Job summary

Onward Ventures dba Tropical Smoothie Café in Willoughby, OH is seeking a Restaurant General Manager to lead daily operations, supervise staff, and ensure an outstanding guest experience in a fast-paced setting.

You will coach teams, manage scheduling and inventory, uphold cleanliness and safety standards, and grow the team with a positive, hands-on leadership approach. This role offers strong growth opportunities within a supportive environment.

Qualifications

• At least 1 year of restaurant or leadership experience.
• Positive attitude and strong work ethic.
• Willingness to learn and grow.
• Ability to lead by example in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Lead, support, and motivate the café team.
• Manage daily operations and keep the café running smoothly.
• Provide friendly, excellent customer service.
• Maintain cleanliness, food quality, and safety standards.
• Train and develop team members.
• Assist with scheduling, inventory, and ordering.
• Lead by example and create a positive team environment.

Skills

Leadership

Customer service

Communication

Team management

Education

High school diploma

Job description

Description

Tropical Smoothie Café

Willoughby, OH | Full-Time | $20–$22/Hour

Ready to Take the Lead?

Are you a reliable, positive, and motivated leader who enjoys working with people and keeping things running smoothly? We’re looking for a Restaurant General Manager to join our Willoughby Tropical Smoothie Café team!

This is a great opportunity for someone with restaurant leadership experience who is ready to take the next step in their career. You’ll help lead the team, oversee daily operations, and make sure our guests have a great experience every time they visit.

What You’ll Do

• Lead, support, and motivate the café team
• Help manage daily operations and keep the café running smoothly
• Provide friendly, excellent customer service
• Maintain cleanliness, food quality, and safety standards
• Help train and develop team members
• Assist with scheduling, inventory, and ordering
• Lead by example and create a positive team environment

Why Join Us?

• $20–$22/hour
• Full-Time Opportunity
• Growth & Development Opportunities
• Supportive Team Environment
• Fun, Fast-Paced Workplace

Onward Ventures dba Tropical Smoothie Café is a growing organization in Northeast Ohio and part of the Tropical Smoothie Café brand, with more than 1,200 locations worldwide.

Requirements

What We’re Looking For

• At least 1 year of restaurant or leadership experience
• Positive attitude and strong work ethic
• Dependable and willing to lead by example
• Comfortable working in a fast-paced environment
• Good communication and customer service skills
• Willingness to learn and grow
• High school diploma preferred, but not required

Ready to Grow With Us?

As part of our hiring process, candidates are required to complete a brief Culture Index survey before their application will be considered.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.