CAC/ID Card Verifier - Part-Time On-Call

Strategic Resources; Fort Carson (CO); On-site; USD 25,000 - 39,000; Part time

Job summary

Strategic Resources, Inc. (SRI) seeks a Verifying Official ID Card Operator (Part-Time/On-Call) to support the United States Army, retirees, and dependents at Fort Carson, Colorado.

The role focuses on accountability, verification, and issuance of military IDs and CACs, with required RAPIDS certification and strong customer service. Responsibilities include DEERS/RAPIDS maintenance, eligibility verification, and inputting entitlements per AFI 36-3026(I).

Qualifications

• At least one year of customer service experience.
• Ability to work at an accelerated pace.
• Must obtain a favorable criminal background check and security investigation.
• Proficient in English, both written and oral.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Proficient in basic office equipment (computers, copiers, fax machines, scanners).
• Must successfully complete RAPIDS certification within seven business days.
• Type 25 words per minute.
• CAC or government contract experience is a plus.
• Familiarity with the military is desirable.

Responsibilities

• Controls and issues identification tags and CACs to eligible recipients.
• Screens Soldiers, family members and dependents for visit purposes.
• Briefs Soldiers and family members on policies and procedures.
• Maintains the DEERS and RAPIDS systems.
• Performs ID Card and CAC issuance tasks and verifies eligibility.
• Issues memorandums for use of government facilities (DA Form 1602).
• Performs routine maintenance on office equipment and prepares reports.

Skills

Customer service

RAPIDS certification

Typing 25 wpm

MS Office

English proficiency

Office equipment

Tools

DEERS/RAPIDS systems

Job description

Strategic Resources, Inc. (SRI) seeks a Verifying Official ID Card Operator (Part-Time/On-Call) to support the United States Army, retirees, and dependents at Fort Carson, Colorado.

The role focuses on accountability, verification, and issuance of military IDs and CACs, with required RAPIDS certification and strong customer service. Responsibilities include DEERS/RAPIDS maintenance, eligibility verification, and inputting entitlements per AFI 36-3026(I).