Military ID & CAC Verifying Official - Part-Time

Strategic Resources; Warren (MI); On-site; USD 23,000 - 33,000; Part time

Job summary

Strategic Resources, Inc. (SRI) invites applications for a Verifying Official ID Card Operator - DEERS/RAPIDS (Part-Time/On-Call) at Detroit Arsenal, Warren, MI. The role handles ID cards, CAC issuance, and DEERS/RAPIDS maintenance, requiring strong customer service and security clearances.

Certification via RAPIDS is required within seven days of hire. Typical schedule varies by location, with open hours roughly 7:30 am–4:00 pm, Monday through Friday.

Qualifications

• At least one year of experience in a customer service environment, preferably in a related position.
• Ability to work at an accelerated pace.
• Obtain a favorable criminal background check and security investigation.
• Proficient in English, both written and oral.
• Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook) and basic office equipment.
• Must complete RAPIDS certification within seven business days after hiring.
• Type 25 words per minute.
• CAC or similar Government contract experience is a plus.
• Familiarity with the military is desirable.

Responsibilities

• Controls and issues identification tags and CACs to eligible recipients.
• Screens individuals for purpose of visit and briefs on policies.
• Maintains DEERS and RAPIDS systems.
• Performs ID Card issuance tasks including verification of eligibility and entitlements.
• Issues authorizations for use of Commissary and Post Exchange.
• Performs routine maintenance on computers and printers.

Skills

Customer service

English proficiency

Typing 25 wpm

Pace management

Office equipment operation

Tools

Microsoft Office

Adobe Acrobat

Internet Explorer

Job description

Strategic Resources, Inc. (SRI) invites applications for a Verifying Official ID Card Operator - DEERS/RAPIDS (Part-Time/On-Call) at Detroit Arsenal, Warren, MI. The role handles ID cards, CAC issuance, and DEERS/RAPIDS maintenance, requiring strong customer service and security clearances.

Certification via RAPIDS is required within seven days of hire. Typical schedule varies by location, with open hours roughly 7:30 am–4:00 pm, Monday through Friday.