ID Card Verifier (Part-Time / On-Call)

Strategic Resources, Inc.; Florida; On-site; USD 21,000 - 30,000; Part time

Job summary

Strategic Resources, Inc. in Doral, FL is seeking a Verifying Official ID Card Operator (Part-Time/On-Call) to handle identification card issuance, CAC processing, and verification of eligibility for active-duty personnel, retirees, and eligible family members.

The role requires strong customer service, English fluency, and proficiency with Microsoft Office and RAPIDS certification. Training will cover DEERS, RAPIDS, and related policies.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work at an accelerated pace.
• Must pass background check and security investigation.
• Proficient in English, both written and spoken.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat.
• Must complete RAPIDS certification within seven business days of hire.
• Typing speed 25 words per minute.
• Familiar with military environment desirable.

Responsibilities

• Controls and issues identification tags and CACs.
• Screens Soldiers, family members and dependents for visit.
• Briefs Soldiers and family members on policies.
• Maintains DEERS and RAPIDS.
• Performs ID Card and CAC issuance tasks including verification of eligibility.
• Issues authorizations for use of Commissary and Post Exchange.
• Performs routine maintenance on computers and printers; prepares weekly and monthly reports.

Skills

Customer service

English proficiency

Data entry

Office software

Tools

RAPIDS certification

DEERS system knowledge

CAC issuance procedures

Job description

Strategic Resources, Inc. in Doral, FL is seeking a Verifying Official ID Card Operator (Part-Time/On-Call) to handle identification card issuance, CAC processing, and verification of eligibility for active-duty personnel, retirees, and eligible family members.

The role requires strong customer service, English fluency, and proficiency with Microsoft Office and RAPIDS certification. Training will cover DEERS, RAPIDS, and related policies.