Cabinetry Customer Service Specialist

Richelieu Hardware Ltd; Nashville (TN); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

401(K) with employer matching

Paid vacation and holidays

Employee Stock Purchase Plan

Descripción de la vacante

Richelieu Hardware Ltd in Nashville, TN, is seeking a Customer Service Representative for a full-time, on-site role. The position focuses on delivering high-quality customer service, processing orders, and supporting our closet solutions team.

The role requires related experience in customer service, knowledge of cabinetry or building materials, and strong MS Office skills. Compensation includes hourly pay, comprehensive benefits, and growth opportunities within a global organization.

Formación

• Related experience in a similar position.
• Knowledge of Cabinetry, Kitchen & Bath or building materials.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).

Responsabilidades

• Answer phone calls from customers placing orders and provide sales quotes.
• Collaborate with outside sales representatives on orders and quotes.
• Assist walk-in customers in the showroom with questions and orders.
• Solicit new or complimentary sales via phone or in-person showroom interactions.
• Research product solutions to solve field-project issues.

Conocimientos

Customer service

Problem solving

Teamwork

MS Office proficiency

Educación

High School diploma

Herramientas

AS400

Excel

Word

Outlook

Descripción del empleo

Richelieu Hardware Ltd in Nashville, TN, is seeking a Customer Service Representative for a full-time, on-site role. The position focuses on delivering high-quality customer service, processing orders, and supporting our closet solutions team.

The role requires related experience in customer service, knowledge of cabinetry or building materials, and strong MS Office skills. Compensation includes hourly pay, comprehensive benefits, and growth opportunities within a global organization.