Cabinetry Customer Service Specialist – Showroom & Orders

Richelieu Hardware Ltd; Lincoln Park (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Group insurance program (medical, dent

Vision, life, disability

Job summary

Richelieu Hardware Ltd is seeking a Customer Service Representative to join our team. This full-time role focuses on providing exceptional customer service, handling orders, quotes, and showroom assistance, and supporting outside sales with timely information.

You will work with cabinetry-related products and represent a growing international organization that values people, culture, and career development. The position offers benefits and a strong team environment.

Qualifications

• Experience in customer service or similar role.
• Strong problem-solving and communication skills.
• Team-oriented with initiative and reliability.

Responsibilities

• Answer phone calls from customers and provide quotes.
• Coordinate with outside sales reps on orders and quotes.
• Assist walk-in customers in showroom with questions and orders.
• Solicit new or complimentary sales by phone and in person.
• Research product solutions for customer field-project issues.
• Hours of operation are Monday to Friday dayshift.

Skills

Customer service

Problem solving

Team collaboration

Communication

Education

High School diploma

Some college courses

Tools

AS400

MS Office

Job description

Richelieu Hardware Ltd is seeking a Customer Service Representative to join our team. This full-time role focuses on providing exceptional customer service, handling orders, quotes, and showroom assistance, and supporting outside sales with timely information.

You will work with cabinetry-related products and represent a growing international organization that values people, culture, and career development. The position offers benefits and a strong team environment.