Business Systems Analyst - WMS/SQL Solutions

Kenco; Jeffersonville (IN); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

HSA / HRA / FSA accounts

Dental Insurance

Vision Insurance

401(k)

Paid Time Off ~2 weeks

Holidays

Job summary

Kenco Logistics is seeking a Business Systems Analyst I to support hardware and software, diagnose issues, and guide users through solutions. You will learn and support WMS/OMS systems, install and troubleshoot, document procedures, and contribute to reporting and intranet support.

Join a safety‑driven, growth‑oriented team where problem solving and collaboration help move the world forward in our dynamic supply chain environment.

Qualifications

• Bachelor's degree or equivalent experience in a technology-related field.
• Technical experience with Warehouse Management System (WMS) or Order Management System (OMS).
• SAP WMS experience preferred; experience with SQL databases (DB2/MySQL).
• Experience with FTP and API communication methods preferred.
• XML, PHP and HTML experience are helpful but not required.

Responsibilities

• Learn and support all company-specific software solutions.
• Install, troubleshoot and develop technical solutions for hardware and software issues.
• Act as a technical resource to resolve problems with computer systems.
• Resolve escalated OS updates, patches and configuration changes.
• Identify, diagnose and resolve escalated software/hardware issues and communicate solutions.
• Maintain ticketing records of transactions, problems and actions taken.
• Escalate urgent problems to internal resources as needed.
• Read manuals, confer with users, diagnose and resolve problems, provide support.
• Create workaround procedures and ensure timely resolutions.
• Document procedures and solutions for help desk issues.
• Assist with reporting solutions and provide analytical queries for management.
• Assist in supporting site intranet and basic RF repairs.

Skills

SQL

Analytical thinking

Communication

Problem solving

Education

Bachelor's Degree in Computer Science or related field

Tools

DB2 SQL

MySQL

SAP WMS

FTP

API

XML

PHP

HTML

Job description

Kenco Logistics is seeking a Business Systems Analyst I to support hardware and software, diagnose issues, and guide users through solutions. You will learn and support WMS/OMS systems, install and troubleshoot, document procedures, and contribute to reporting and intranet support.

Join a safety‑driven, growth‑oriented team where problem solving and collaboration help move the world forward in our dynamic supply chain environment.