Business Systems Analyst

Orange County Government; Orlando (FL); On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

10 paid holidays

18 days PTO

Tuition reimbursement

Wellness program

Job summary

Orange County Government is seeking an entry-level Analyst to develop, test, and maintain reports and business workflows. The role involves SQL querying, workflow analysis, and collaborating with customer contacts to improve software functionality.

Under supervision, you will perform system testing with leads, document technical details, and stay current with technology trends. The position includes pre-employment checks and benefits consistent with County policies.

Qualifications

• Bachelor's Degree in Computer Science or Business Administration; one year of problem analysis experience or related substitute on a year-for-year basis.

Responsibilities

• Develop, enhance, and test reports based on specifications; write SQL queries.
• Perform moderately complex workflow analysis and suggest quality improvements.
• Communicate with customer contacts to improve software functionality.
• Conduct technical system testing with guidance from leads.
• Provide on-call support 24/7 as needed.
• Document applications, specifications, and user manuals.

Skills

SQL

Workflow analysis

Communication

Test execution

Documentation

On-call support

Education

Bachelor's degree in Computer Science or Business Administration

Tools

Microsoft Office

Access

Excel

PowerPoint

Job description

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Job Description

General Functions

Develops, tests, documents, and maintains reports and business work flows based on specifications provided. This is an entry-level position in this career path.

Work is performed under the general supervision of the assigned supervisor and is evaluated on accuracy, efficiency and achievement of desired results.

Representative Duties/Assignments

• Develops, enhances, and tests reports based on specifications. Writes simple to moderate structured query language (SQL) queries.
• Performs moderately complex workflow analysis and recommends quality improvements.
• Communicates and interacts with customer contacts to increase efficiency and functionality of software applications.
• Performs technical system testing with assistance from technical leads.
• Provides on call support as needed 24 hours a day, 7 days a week.
• Documents applications, technical specifications and user manuals.
• Maintains current technology expertise.
• Performs other related duties as assigned.

Minimum Qualifications

Bachelor's Degree from an accredited institution in Computer Science or Business Administration with one year experience in problem analysis. Related experience in system analysis and performance may be substituted for the education on a year-for-year basis.

Preferences

• Proficiency with Microsoft Office Suite, Access, Excel and PowerPoint
• Experience in public speaking and teaching groups and individuals
• Experienced user or administrator of business software, RecTrac, Active, or similar
• Experienced leader of technical or training team and proven ability to work independently
• Ability to transport, deliver and install 50 lbs. of computing equipment

Application Deadline

Open Date: 10/12/2026

Close Date: 10/21/2026

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 017 - From $29.93 to $38.89

FLSA Status: Exempt

Placement based on Education and Experience

Benefits

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietician and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.

Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by an United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Address

4801 W. Colonial Dr, Orlando, FL 32808

Notes

Selected candidates will be required to provide employment references and will be required to complete a pre-employment drug, physical and background check.