Residential Service Supervisor

Orange County Government; Orlando (FL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

10 paid holidays

18 days PTO per year

Tuition reimbursement

Wellness program

Job summary

Orange County Government is seeking a supervisor to oversee direct care and clerical staff in a residential program. You will report to the Program Manager and ensure operations align with policy and safety standards.

The role requires a Bachelor's in social work or related field (or an Associate with relevant experience) and valid Florida driver’s license. The position offers competitive pay and benefits in Central Florida.

Qualifications

• Bachelor's degree in social work or related area and 2+ years experience with children.
• Associate degree and 3+ years experience with children.

Responsibilities

• Hire, supervise, and evaluate assigned staff.
• Plan, organize, and delegate residential activities and operations.
• Ensure safety and maintenance of facilities and records.
• Coordinate services with other programs or external agencies.
• Ensure staff complete required training.
• Develop and implement program schedules and projects.
• Perform other duties as assigned.

Skills

Supervisory experience

Communication skills

Microsoft Word

Outlook

Education

Bachelor's degree in social work or related field

Associate degree + 3 years experience with children

Tools

Microsoft Word

Outlook

Job description

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

HOUR NEEDED

GOV: 10pm-6am

YS: 2pm-10pm

Job Description

General Functions

Responsible for the supervision of all direct care staff, to include clerical staff. Coordinates program activities in the absence of the Program Manager.

Work is performed under the supervision of the Program Manager and is reviewed on a regular basis through observations, conferences, and results achieved.

Representative Duties/Assignments

• Hires, supervises and evaluates assigned staff ensuring that program operations, policies and procedures are effectively carried out.
• Plans, organizes, and delegates residential activities and operations as assigned by the Program Manager or Senior Program Manager.
• Ensures the safety and maintenance of facilities and equipment and that documentation or required records and reports are accurate and thorough.
• Coordinates services with staff of other programs in the Division, County or with external agencies.
• Ensures assigned staff completes required training.
• Develops and implements program schedules, projects and assignments.
• Performs other related duties as assigned.

Minimum Qualifications

Bachelor's degree from an accredited institution in social work or in a related area of study and at least two (2) years of experience working with children; or Associates degree from an accredited institution and three (3) years of experience working with children.

Possess and maintain a valid State of Florida Driver's License and may be required to provide own vehicle for job related duties.

Preferences

• Experience in a residential setting.
• Supervisory experience, preferably in a residential setting
• Ability to utilize Microsoft Word and Outlook.

Application Deadline

Open Date: 10/07/2026

Close Date: 10/21/2026

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 015 - From $24.27 to $27.91

FLSA Status: Exempt

Placement based on Education and Experience

Benefits

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietician and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.

Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Notes

Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.