Business System Analyst

Infoorigin Inc; Pontiac (MI); Hybrid; USD 83,000 - 90,000; Full time

Job summary

Infoorigin Inc. in Pontiac, MI (Hybrid) is seeking an experienced Business Systems Analyst for a long-term contract.

The role focuses on supporting Infrastructure Services, including Networking, Servers, and Microsoft 365, with opportunities to engage in RFP preparation and contract work. The ideal candidate will analyze business data, translate requirements, and coordinate with technical teams to ensure timely delivery and successful project outcomes.

Qualifications

• Strong experience with Microsoft 365 (M365) Productivity Suite.
• Strong analytical, communication, and problem-solving skills.
• Ability to independently manage project assignments.

Responsibilities

• Analyze business data and prepare technical requirements.
• Support technology projects and ensure timely delivery of project requirements.
• Conduct research, testing, and implementation of technology solutions.
• Create procedures to improve existing systems and business processes.
• Provide training and technical support to end users.
• Prepare RFPs and Contract Scope of Deliverables.
• Coordinate with infrastructure and technical teams.

Skills

Microsoft 365 Productivity Suite

Analytical skills

Communication skills

Problem-solving skills

Project management

Tools

Webex Calling Platform

ServiceNow

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business System Analyst

MI, US

4 days ago Requisition ID: 2378

Salary Range: $60.00 To $65.00 Hourly

Job Title: Business Systems Analyst (BSA)

Location: Pontiac, MI (Hybrid)
Job Type: Long-Term Contract
Interview: Video or In-Person

Job Description:

We are looking for an experienced Business Systems Analyst to support technology projects across Infrastructure Services, including Networking, Servers, Workstations, Microsoft 365, VOIP Telecommunications, and Service Center teams.

Key Responsibilities:

Analyze business data and prepare technical requirements.

Support technology projects and ensure timely delivery of project requirements.

Conduct research, testing, and implementation of technology solutions.

Create procedures to improve existing systems and business processes.

Provide training and technical support to end users.

Prepare Request for Proposals (RFPs) and Contract Scope of Deliverables.

Coordinate with infrastructure and technical teams.

Must-Have Skills:

Strong experience with Microsoft 365 (M365) Productivity Suite.

Strong analytical, communication, and problem-solving skills.

Ability to independently manage project assignments.

Preferred Skills:

Experience with contracts and Request for Proposals (RFPs).

Webex Calling Platform.

Telecommunications Expense Management.

ServiceNow integrations, including Asset Management, Inventory Management, and CMDB Discovery.