Business Services Coordinator: Reports & Reconciliations

On Location; Town of Florida (NY); Sur place; USD 43 000 - 57 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, life, and ADP

Paid time off

401(k) plan

Résumé du poste

On Location is a global leader in premium experiential hospitality, providing ticketing, guest experiences, live event production and travel management for marquee events. The Coordinator, Business Services will support reporting requests via Grasp and Trams, reconcile client credit cards, and assist Senior Manager, Business Services and Reporting Analysts to achieve client outcomes.

The role emphasizes back-office accounting functions, basic Excel tasks, deadline-driven collaboration, and

Qualifications

• Ability to develop relationships with people of different experiences and skillsets.
• Knowledge of Trams/Tres is preferred
• Excellent communication and interpersonal skills
• Bookkeeping background helpful
• Microsoft Office Suite experience
• Positive, customer-centric attitude

Responsabilités

• Complete credit card reconciliations for clients while coordinating with agents and account managers to meet deadlines.
• Serve as the primary point of contact for assigned clients’ ad hoc and routine reporting requests.
• Collaborate with Reporting Analysts to produce customized reports through Grasp and Excel.
• Update back-office data to ensure accuracy.
• Maintain basic tracking of reporting requests, reconciliation status, and outstanding items.
• Use company-approved AI tools to support routine tasks while protecting confidential information.

Connaissances

Microsoft Office Suite

Excellent communication

Interpersonal skills

Bookkeeping background

Positive customer-centric attitude

Trams knowledge

Outils

Grasp reporting tool

Trams back-office system

Excel

Description du poste

On Location is a global leader in premium experiential hospitality, providing ticketing, guest experiences, live event production and travel management for marquee events. The Coordinator, Business Services will support reporting requests via Grasp and Trams, reconcile client credit cards, and assist Senior Manager, Business Services and Reporting Analysts to achieve client outcomes.

The role emphasizes back-office accounting functions, basic Excel tasks, deadline-driven collaboration, and