Business Process Architect

VML group; Austin, Northern (TX, KY); Hybrid; USD 95,000 - 160,000; Full time

Job summary

MAP, part of WPP Enterprise Solutions, seeks a Business Process Consultant for North America (EST-friendly) to help design operating models and cross-functional processes for global client programs.

You will interview stakeholders, map capabilities, define roles, develop playbooks, and lead workshops while exploring AI and automation to improve performance. Travel across time zones is expected.

Qualifications

• Bachelor’s degree in a business-related field.
• 5-8 years in Business Architecture, Process Consulting, Organization Design or Change Management.
• Experience with process design, value streams, and operating model design.

Responsibilities

• Conduct stakeholder interviews to map current ways of working.
• Map and design operating models, capabilities, and marketing processes.
• Define roles, responsibilities, and decision rights frameworks.
• Develop and implement solutions to improve client ways of working.
• Identify improvements and provide recommendations to boost performance.
• Create operational playbooks and training materials for adoption.

Skills

Interview stakeholders

Operating models

Roles & responsibilities

Process improvement

Playbooks & training

Workshops facilitation

AI & automation

Project ownership

Education

Bachelor’s degree in business administration, marketing, social sciences

Job description

MAP, part of WPP Enterprise Solutions, seeks a Business Process Consultant for North America (EST-friendly) to help design operating models and cross-functional processes for global client programs.

You will interview stakeholders, map capabilities, define roles, develop playbooks, and lead workshops while exploring AI and automation to improve performance. Travel across time zones is expected.