Business Process Architect for AI-Driven Transformation

Wunderman Thompson (DBA VML); Austin (TX); On-site; USD 101,000 - 162,000; Full time

Job summary

MAP, part of WPP Enterprise Solutions, is seeking a Business Architect to join our international team. You will lead operating-model design, process improvements, and change-management initiatives for major clients.

This role emphasizes collaboration, strategic thinking, and cross-functional leadership across technology, data, marketing operations, and client teams. The position is based in Copenhagen or London, with travel to client sites and time-zone flexibility to support global initiatives.

Qualifications

• Bachelor's degree in business administration, marketing, social sciences, or related field.
• 5-8 years of experience in Business Architecture, Process Consulting, Organization Design or Change Management.
• Experience in complex, matrixed environments with strong communication skills.

Responsibilities

• Conduct stakeholder interviews to map current ways of working.
• Design operating models, capabilities, and marketing processes.
• Define roles, responsibilities, and decision rights.
• Develop and implement solutions to improve client workflows.
• Identify areas for organizational performance improvements.
• Create operational playbooks and training materials.
• Facilitate workshops with client stakeholders for adoption.
• Apply AI, automation, and data-driven insights to modernize processes.
• Own end-to-end client workstreams and coordinate teams.

Skills

Stakeholder management

Organizational design

Change management

Communication

Team collaboration

Travel willingness

Education

Bachelor's degree in business administration, marketing, social sciences, or related field

Job description

MAP, part of WPP Enterprise Solutions, is seeking a Business Architect to join our international team. You will lead operating-model design, process improvements, and change-management initiatives for major clients.

This role emphasizes collaboration, strategic thinking, and cross-functional leadership across technology, data, marketing operations, and client teams. The position is based in Copenhagen or London, with travel to client sites and time-zone flexibility to support global initiatives.