Business Process Analyst / Technical Writer

Vectrona, LLC; Arlington, Washington (VA, District of Columbia); On-site; USD 95,000 - 100,000; Full time

Job summary

Vectrona is seeking two professionals who can connect business-process improvement with clear, usable technical writing in support of the Army National Guard Chief of Staff Office / Secretary of the General Staff.

These roles help improve organizational processes, documentation, executive correspondence, and administrative standards so staff actions move efficiently and leaders receive reliable, well-structured information.

Qualifications

• Bachelor’s degree in business administration, Public Administration, Organizational Management, Communications, Technical Writing, Information Management, Government, or a related field preferred.
• Relevant experience in business-process analysis, process improvement, technical writing, policy/procedure development, staff-action support, or headquarters administrative operations.
• Experience supporting Army, Army National Guard, DoD, Joint Staff, Service Headquarters, Federal agencies, or comparable complex organizations preferred.
• Demonstrated ability to analyze workflows,identifyroot causes or inefficiencies, and turn findings into practical process and documentation improvements.
• Strong technical writing, editing, facilitation, stakeholder-engagement, and organizational skills.

Responsibilities

• Analyze business processes, staff-action workflows, documentation practices, and administrative procedures toidentifyimprovement opportunities.
• Develop and refine standard operating procedures, process documentation, workflow guides, templates, and technical or administrative instructions.
• Support executive correspondence and staff-action products with clear, concise, standards-based writing and editing.
• Work with Government stakeholders to understand current-state processes, document requirements, and translate operational needs into practical improvements.
• Helpestablishand reinforce consistent administrative and correspondence standards across the supported organization.
• Conduct research, collect information, map processes, and develop recommendations that improve efficiency, accountability, and mission execution.
• Support implementation of approved process improvements and update documentation as requirements evolve.
• Coordinate with SACO/CACO and other headquarters staff to ensure process changes and written guidance support real-world staff-action execution.

Skills

Business-process analysis

Technical writing

Stakeholder engagement

Microsoft 365

SharePoint

Lean Six Sigma

Education

Bachelor's degree in business administration, Public Administration, Organizational Management, Communications, Technical Writing, Information Management, Government, or a related field

Tools

SharePoint

Process mapping

Lean Six Sigma

Job description

Status: Full-Time | Contingent Upon Award

Location: Arlington, VA / National Capital Region; on-site at the assigned ARNG customer location

Clearance: Applicable security clearance required based on customer requirements

Openings: 2

Salary Range: $95,000 to $100,000

Why Vectrona:

Vectrona is a mission-driven systems, technology, and operational solutions company built for people who want their work to matter. As proud Americans, we support national security missions that strengthen our institutions andhelp safeguard our nation’s security and prosperity.We challenge assumptions, seek out hard problems, and bring together people, processes, software, technology, training, and operationalexpertiseto create solutions that simplify the complex and help others succeed. Our culture values integrity, ownership, personal leadership, sound judgment, teamwork, curiosity, and the willingness to step up when something important needs to get done.

Why This Work Matters:

Vectrona is seeking two professionals who can connect business-process improvement with clear, usable technical writing in support of the Army National Guard Chief of Staff Office / Secretary of the General Staff. These roles help improve organizational processes, documentation, executive correspondence, and administrative standards so staff actions move efficiently and leaders receive reliable, well-structured information. The position is designed for people who can analyze how work gets done, improve it, and document the improved process in a way others can use.

What You Will Do

• Analyze business processes, staff-action workflows, documentation practices, and administrative procedures toidentifyimprovement opportunities.

• Develop and refine standard operating procedures, process documentation, workflow guides, templates, and technical or administrative instructions.

• Support executive correspondence and staff-action products with clear, concise, standards-based writing and editing.

• Work with Government stakeholders to understand current-state processes, document requirements, and translate operational needs into practical improvements.

• Helpestablishand reinforce consistent administrative and correspondence standards across the supported organization.

• Conduct research, collect information, map processes, and develop recommendations that improve efficiency, accountability, and mission execution.

• Support implementation of approved process improvements and update documentation as requirements evolve.

• Coordinate with SACO/CACO and other headquarters staff to ensure process changes and written guidance support real-world staff-action execution.

Experience & Qualifications

• Bachelor’s degree in business administration, Public Administration, Organizational Management, Communications, Technical Writing, Information Management, Government, or a related field preferred.

• Relevant experience in business-process analysis, process improvement, technical writing, policy/procedure development, staff-action support, or headquarters administrative operations.

• Experience supporting Army, Army National Guard, DoD, Joint Staff, Service Headquarters, Federal agencies, or comparable complex organizations preferred.

• Demonstrated ability to analyze workflows,identifyroot causes or inefficiencies, and turn findings into practical process and documentation improvements.

• Strong technical writing, editing, facilitation, stakeholder-engagement, and organizational skills.

• Proficiencywith Microsoft 365 and collaborative document-management tools; experience with SharePoint, process mapping, Lean Six Sigma, or similar methods is valued.

What We Lookforat Vectrona

• Integrity and sound professional judgment, especially when the work is visible to senior leaders.

• Ownership of outcomes—not simply completion of assigned tasks.

• A collaborative mindset and willingness to help teammates and customers succeed.

• Curiosity, adaptability, and the ability to solve difficult problems without losing sight of the mission.

• A desire to grow, contribute, and become more capable while strengthening the customer and the Vectrona team.

Employment Conditions

Full-time employment is contingent upon contract award, customer requirements, verification of work authorization, satisfactory background screening, and the ability to satisfy the clearance requirements of the assigned position. These descriptions summarize the general nature and level of work and are not an exhaustive list of duties or qualifications.

VECTRONAISANEQUALOPPORTUNITYEMPLOYERANDADRUG-FREEWORKPLACE.

Theaboveinformationhasbeendesignedtoindicatethegeneralnatureandlevelofworkperformedbyemployeeswithinthisclassification.Itisnotdesignedtocontainorbeinterpretedasacomprehensiveinventoryofallduties,responsibilities,andqualificationsrequiredofemployeesassignedtothisposition.

AllVectronaemploymentiscontingentupontheindividualprovidinglegalproofofidentityandauthorizationtoworkintheUnitedStatesandsatisfactorybackgroundcheckresults.

EmploymentwithVectronais“atwill”inaccordancewithFederal/Statelaws.

Vectrona provides equal employment opportunities (EEO) to all employees and applications for employment. In addition to federal law requirements, Vectrona complies with applicable state and local laws governing nondiscrimination in employment.