Business Operations Manager — Strategy, S&OP & Growth

SpaceX; Bastrop (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

SpaceX is seeking a Business Operations Manager (Starlink) to lead global S&OP for hardware products, turning plans into active customers. You will analyze metrics like subscribers, network usage, and unit economics, and translate insights into strategic actions.

The role requires coordinating with network engineering, finance, and product teams to optimize supply, demand, and GTM execution. Preferred candidates will have 4+ years in engineering, manufacturing, product management, operations,

Qualifications

• Bachelor's degree required in engineering, mathematics, computer science, data science, physics, or business.
• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship.
• 2+ years of experience in Excel or programming.

Responsibilities

• Own global S&OP for specific hardware products to convert hardware into active, paying customers.
• Analyze KPI like active subscribers, network utilization, latency, inventory turnover, and hardware unit economics.
• Translate analysis into strategic insights and hardware mix strategy to accelerate adoption and maximize lifetime value.
• Orchestrate global supply allocation and demand forecasting with network engineering to consider capacity constraints.
• Drive resource planning for specific verticals and support hardware ramp and sunset plans.
• Enable go-to-market execution for products post-licensing and certification.
• Identify initiatives to improve Starlink's operational trajectory with leadership.

Skills

Analytical thinking

Communication

Cross-functional collaboration

Ambiguity handling

Leadership

Education

Bachelor's degree in engineering/math/cs/data science/physics/business

Tools

SQL

Python

Excel

Power BI

Tableau

Looker

Job description

SpaceX is seeking a Business Operations Manager (Starlink) to lead global S&OP for hardware products, turning plans into active customers. You will analyze metrics like subscribers, network usage, and unit economics, and translate insights into strategic actions.

The role requires coordinating with network engineering, finance, and product teams to optimize supply, demand, and GTM execution. Preferred candidates will have 4+ years in engineering, manufacturing, product management, operations,