Global Ops & S&OP Lead - Hardware & GTM

Spacex; Bastrop (TX); Hybrid; USD 120,000 - 160,000; Full time

Job summary

SpaceX in Texas is seeking an experienced analyst to own global S&OP for Starlink hardware products. You will analyze KPIs, forecast demand, optimize inventory, and translate data into strategic recommendations for leadership.

The role emphasizes cross-functional collaboration and data-driven decision-making. The position requires 4+ years in engineering/operations, strong SQL/Python skills, and proficiency with BI tools (Power BI, Tableau, Looker).

Qualifications

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
• 2+ years of experience in Excel or programming, including SQL and Python

Responsibilities

• Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers
• Analyze key performance indicators, especially active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics (CAC, payback period)
• Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital
• Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering
• Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering
• Enable and accelerate go-to-market execution for products post-licensing and certification to ensure zero-latency deployment
• Identify initiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with SpaceX’s leadership

Skills

SQL

Python

Excel

Data analysis

Education

Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business

Tools

Power BI

Tableau

Looker

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

StarlinkBusiness Operationscombines traditional planning and analysis with broader business decision-making and strategy, directly supportingSpaceX’s leadership.Business Operationsis embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. StarlinkBusiness Operationsis lean and dynamic,operatingwith a fluid structure that favors high agency. Weexpect high performers to expand their scope across the program’s most critical bottlenecks.

RESPONSIBILITIES:

• Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers
• Analyze key performance indicators, especially active subscribers,networkutilization,produce-to-activate latency, inventory turnover, and hardware unit economics(CAC, payback period);includes developing complex S&OP models and decision-making tools
• Translate analysis into strategic insights andhardware mix strategyto accelerate hardware adoption, maximize lifetime value, and minimize working capital
• Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering
• Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering
• Enable and accelerate go-to-market execution for products post-licensing and certification to ensure zero-latency deployment
• Identifyinitiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with SpaceX’s leadership

BASIC QUALIFICATIONS:

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or business
• 4+ years ofexperience inengineering,manufacturing, product management,operations,FP&A, consulting, banking, or entrepreneurship
• 2+ years of experiencein Excel orprogramming

PREFERRED SKILLS AND EXPERIENCE:

• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree inengineering field andeconomicsorbusinessfield and/or equivalent professional experience
• Demonstrated success driving tangible impact/influencing within a broader organization
• Extreme sense of urgency and ownership; bias toward action and automation
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Strongproficiencyin SQL and Python; ability to handle large datasets independently
• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail] .

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To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITARhere.

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