Business Office Manager - Full Time

Watercrest Senior Living Group; Florida; On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in senior living is seeking a Business Office Manager to oversee operations, human resources, and financial management. The ideal candidate will have experience in senior living and office management, with a passion for serving seniors. Join a team that values servant leadership and offers a comprehensive benefits package.

Benefits

Full Benefits Package

Tuition Reimbursement

401(k) with Matching

On-Demand Pay

Qualifications

• Two years experience in senior living environment.
• Two years experience in office manager capacity.

Responsibilities

• Supports daily community operations and manages the business office.
• Handles human resources and payroll functions.
• Maximizes cash flow through billing and collection processes.

Skills

Communication

Leadership

Budget Management

Education

High School Diploma

Tools

Microsoft Office

Outlook

Job description

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A GREAT CAREER starts with a GREAT COMPANY!

Apply to join our team of servant leaders today!

• THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.
• We’ve achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW.
• CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!
• Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.
• Full Benefits Package & On-Demand Pay available! This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, associate referral program, and more) as well as on-demand pay in between paychecks!
  
  

PICTURE YOURSELF…

Watercrest Santa Rosa Beach is looking for a Business Office Manager to join their team! The Business Office Manager is especially equipped to provide leadership, as well as human resource, payroll, and accounting support to our residents, associates, family members, vendors, and community.

Essential Job Functions

LEADERSHIP

• Supports the Executive Director with daily community operations
• Responsible for functions and control within the community business office
• Participates in marketing the community externally as well as by participating in and/or leading tours for prospective families and residents
• Honors the residents’ personal and property rights
• Attends training classes, on-the-job training and orientation programs
• Responds in a timely manner to requests of residents, families and guests
• Participates as needed in activities, special events, marketing efforts and special programs
• Manages the Concierge team and provides coverage when needed
• Participates in the rotating of Manager on Duty for weekends

HUMAN RESOURCES

• Maintains the Human Resources/Payroll system at his/her community level
• Coordinates and participates in the recruitment and selection of staff personnel
• Pre-hire paperwork including background screening
• Handles employee relations issues as necessary, understanding when to escalate
• Maintains personnel files on each employee and ensures compliance with regulations/standards

FINANCIAL/ACCOUNTING

• Maximizes cash flow through efficient billing and collection processes
• Processes accounts payable, accounts receivable, resident funds, and cash receipts
• Assists with resident move-ins and move-in paperwork
• Maintains, logs and reviews resident move-in/move-outs and resident accounts in Yardi
• Maintains an administration file for each resident
• Reviews monthly resident statements and other reports with the Executive Director
• Reconciles petty cash and prepares reimbursements for replenishment as needed
• Maintains the confidentiality of residents’ financial information

Knowledge, Skills And Abilities

• Knowledge of computers and relevant software including Microsoft Office and Outlook
• Effective communication with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts
• Ability to manage revenue and expense budgets
• Ability to make independent decisions
• Warm, friendly, and caring communication style
• Familiarity with and adherence to guidelines related to the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA)
• Passion for working with and around senior citizens

Education Requirements

• High School Diploma or equivalent

Experience Requirements

• Two (2) years’ experience in the senior living environment
• Two (2) years’ experience in an office manager capacity including human resources and finance/accounting

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care