Business Office Manager

Optalis Healthcare (Health & Rehabilitation Centers); Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Optalis Healthcare (Health & Rehabilitation Centers) in Grand Rapids, MI is seeking a Business Office Manager to oversee the facility’s financial operations and ensure accurate financial reporting.

You will manage accounts receivable, accounts payable, billing, and resident trust accounts, while maintaining regulatory compliance and supporting staff in delivering high-quality service to residents and families.

Qualifications

• High school diploma is required; college coursework in accounting or business preferred.
• Experience in accounts payable/receivable and billing functions.
• Experience in healthcare or long-term care finance is a plus.
• Supervisory responsibilities of front desk staff are included.

Responsibilities

• Manage cash receipts, billing, and resident trust accounts.
• Ensure timely processing of vendor invoices and accounts payable.
• Assist with month-end closing procedures and reporting.
• Support accounts receivable collections and resolution of delinquent accounts.
• Communicate with residents, families, and vendors regarding billing and payments.

Skills

Accounts Payable

Accounts Receivable

Billing

Regulatory Compliance

Communication

Education

High school diploma

Accounting coursework

Business coursework

Job description

Responsible for core duties of the Business Office Manager role within the organization.The Business Office Coordinator supports facility operations by managing accounts receivable, accounts payable, billing, and resident trust accounts. This role ensures financial accuracy, regulatory compliance, and supports the business office in providing excellent service to residents, families, and staff.

Key Responsibilities:

• Manage cash receipts, billing, and trust accounts.
• Ensure timely vendor invoice processing and accounts payable management.
• Assist with month-end closing procedures and reporting.
• Support accounts receivable collections and resolution of delinquent accounts.
• Communicate with residents, families, and vendors regarding billing and payments.

Position Requirements:

• High school diploma required; college coursework in accounting or business preferred.
• Experience in accounts payable/receivable and billing functions.

Preferred:

• Healthcare or long-term care finance experience.

This position does have supervisory responsibilities of front desk reception staff.