Business Office Manager

Genesis HealthCare; Concord (NH); On-site; USD 45,000 - 52,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Business Office Manager to enhance operational excellence in long-term care. This role involves overseeing billing, accounts receivable, and compliance with state regulations while leading a team to ensure financial integrity. The ideal candidate will bring extensive experience in healthcare billing and a commitment to fostering a collaborative work environment. Join this mission-driven organization to make a meaningful impact in the lives of patients and residents while enjoying a supportive workplace that values your contributions.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Employee Assistance Program

Tuition discounts

Travel discounts

Wireless service discounts

Voluntary insurances

Qualifications

• 5+ years of experience in long-term care billing and collections preferred.
• Knowledge of state and federal regulations for billing.

Responsibilities

• Oversee census, billing, and accounts receivable functions.
• Lead and guide staff including Assistant Business Office Manager.
• Manage patient trust funds and ensure compliance with regulations.

Skills

Long-term care billing

Accounts receivable management

Revenue Cycle Management

Staff management

Education

High school diploma

Coursework in accounting or finance

Job description

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive, and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Overview

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive, and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

Play an integral part in achieving nursing center business excellence goals as our Business Office Manager, overseeing census, billing, accounts receivable, Medicaid application tracking, and other accounts receivable functions.

1. Lead, guide, and direct staff that may include an Assistant Business Office Manager, Bookkeeper, and Receptionists.
2. Manage patient/resident trust funds and confidential files in compliance with state and federal regulations.
3. Follow Revenue Cycle Management business processes and oversee timely and accurate completion of all business office functions, including census, ancillaries, billing, adjustments, collections, write-offs, refunds, and deposits.
4. Meet with patients/residents upon admission and discharge to explain financial obligations.
5. Ensure staff compliance with segregation of duties for cash handling and posting.

Qualifications

• High school diploma with a minimum of five years' experience in long-term care billing and collections (preferred).
• Additional coursework in accounting or finance is recommended.

Benefits

• Variable compensation plans
• Tuition, travel, and wireless service discounts
• Employee Assistance Program supporting mental health
• Employee Foundation for unforeseen hardships
• Health, dental, vision insurance, company-paid life insurance, 401(k), and paid time off
• Voluntary insurances including pet insurance, term and whole life insurance, short-term disability, hospital indemnity, personal accident, critical illness, and cancer coverage

Restrictions apply based on collective bargaining agreements, applicable state law, and factors such as pay classification, job grade, location, and length of service.

Salary Range

USD $45,000.00 - USD $52,000.00 per year.