Business Office Manager - BOM experience required

Brookdale; Wickliffe, Ridge Road (OH, UT); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking senior living community as a Business Office Manager, where you will lead operations and foster a culture of caring. This role offers opportunities for career growth and a balanced work/life environment. You will be responsible for managing business office functions, ensuring compliance with regulations, and supporting your team in delivering exceptional services to residents. With a commitment to diversity and inclusion, this organization values its associates and provides a supportive environment for professional development. If you're looking to make a meaningful impact in a rewarding field, this position is perfect for you.

Benefits

Early Access to Paycheck

Career Growth Opportunities

Culture of Caring

Supportive Team Environment

Qualifications

• Minimum three years of related experience and/or training required.
• Prior managerial and office experience preferred.

Responsibilities

• Lead business office operations and ensure compliance.
• Attract and retain community associates for high-quality care.
• Oversee payroll processes and manage vendor invoices.

Skills

Leadership

Communication

Financial Management

Team Development

Education

Associate's Degree

Job description

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement to roles such as Director of Financial Services, Human Resources Managers, and Executive Directors.

Brookdale Wickliffe is hiring a Business Office Manager to join their growing team

A Senior Living community specializing in Assisted Living and Memory Care.

Current Opening:

• Full Time
• M-F with some evenings, weekends, and holidays

Now Available! Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

Brookdale is a GREAT place to further your career!

• We pride ourselves on a culture of caring! All leadership team members and associates partner together to make sure each resident feels like family.
• We have a diverse and fulfilling team environment and are committed to providing our employees with the support they need.
• Build your career and achieve a work/life balance!
• Opportunities for career growth with a dedicated career path for all positions.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale also offers to advance fees for naturalization (Form N-400) application costs, up to $725, for qualified associates who have been with us for at least a year.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain community associates to provide high-quality care and personalized services to residents, while minimizing the use of premium labor in collaboration with HR.
• Support the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements.
• Maintain effective communication with associates, residents, families, vendors, and visitors.
• Ensure residents are properly billed and lead the collection of receivables.
• Oversee payroll processes to ensure accurate employee payments.
• Manage vendor invoices for goods and services, ensuring timely processing and payment.
• Support an inclusive community culture.

Qualifications include an Associate's degree or equivalent from a two-year college or technical school, or additional experience in lieu of education. A minimum of three years of related experience and/or training is required, with prior managerial and office experience preferred.

May also directly supervise another department.

Brookdale is an equal opportunity employer and maintains a drug-free workplace.