Business Office Manager - BOM

Brookdale; Wickliffe, Ridge Road (OH, UT); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Business Office Manager for its Senior Living community in Wickliffe. This role offers a unique opportunity to lead business operations while fostering a culture of caring and inclusivity. Ideal candidates will have a strong managerial background and a commitment to providing high-quality care. With a focus on career growth and work/life balance, this position is perfect for those looking to make a significant impact in a supportive environment. Join a diverse team dedicated to ensuring every resident feels like family.

Benefits

Early Access to Paycheck

Career Growth Opportunities

Supportive Team Environment

Culture of Caring

Qualifications

• Associate's degree or equivalent experience required.
• Minimum three years related experience preferred.

Responsibilities

• Lead business office operations and manage community associates.
• Ensure compliance with operational processes and billing accuracy.
• Support Executive Director in driving growth and communication.

Skills

Team Leadership

Communication Skills

Financial Management

Regulatory Compliance

Education

Associate's Degree

3+ Years of Experience

Job description

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement into roles such as Director of Financial Services, Human Resources Manager, and Executive Director.

Brookdale Wickliffe is hiring a Business Office Manager to join their growing team

A Senior Living community specializing in Assisted Living and Memory Care.

Current Opening:

• Full Time
• M-F with some evenings, weekends, and holidays

Now Available! Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

Brookdale is a GREAT place to further your career!

• We pride ourselves on a culture of caring. All leadership team members and associates work together to ensure each resident feels like family.
• We have a diverse and fulfilling team environment and are committed to providing our employees with the support they need.
• Build your career and maintain a work/life balance.
• Opportunities for career growth with a dedicated career path for all positions.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale also offers to cover naturalization (Form N-400) application costs, up to $725, for qualified associates who have been with us for at least a year.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain community associates to provide high-quality care and personalized services, while minimizing the use of premium labor (in collaboration with HR).
• Support the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements.
• Maintain effective communication with associates, residents, families, vendors, and visitors.
• Ensure residents are billed correctly and oversee the timely collection of receivables.
• Oversee payroll processing to ensure accurate payments to associates.
• Manage vendor invoices to ensure proper billing and timely payments.
• Support an inclusive community culture.

Qualifications:

• An Associate's degree (A.A.) or equivalent from a two-year college or technical school, or equivalent experience (minimum three years related experience and/or training).
• Previous managerial and office setting experience preferred.

May also directly supervise another department.

Brookdale is an equal opportunity employer and maintains a drug-free workplace.