Business Development Representatives

CareerPaths NW, LLC; Tacoma (WA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Employer-paid Medical, Dental, and Vis

401(k) plan

$700 monthly car allowance

Job summary

CareerPaths NW, LLC is seeking a results-oriented Business Development Representative in Tacoma, WA to drive revenue by selling HVAC and plumbing maintenance agreements. You will identify prospects, present proposals, and negotiate contracts with new and existing clients in a defined territory.

The role emphasizes meeting sales targets, maintaining a healthy funnel, and providing solutions that reduce energy and operating costs.

Qualifications

• Outside sales and customer service experience required, minimum 2 years.
• Cold calling and high-volume prospecting experience required, minimum 2 years.
• Proven history of meeting or exceeding sales quotas.
• HVAC systems experience preferred.
• College or technical degree preferred.
• Ability to meet physical requirements and extended hours.

Responsibilities

• Identify, sell, and negotiate HVAC/Plumbing service maintenance agreements within an assigned territory.
• Estimate, generate, and present effective sales proposals to new and existing clients.
• Assess clients' energy and operational costs, demonstrating how available services lower expenses.
• Meet and exceed sales activity schedules as set by a Sales Manager.
• Schedule and conduct customer service meetings to ensure ongoing client satisfaction.
• Negotiate contract renewal increases or changes monthly.

Skills

Persuasive communication

Self-motivation

Account management

Time management

Organizational skills

Active listening

Emotional intelligence

Education

College or technical degree preferred

Tools

Microsoft Word

Outlook

PowerPoint

Teams

Job description

Our client is a well-established provider of HVAC and plumbing services, committed to delivering exceptional maintenance solutions to clients across a defined geographical territory. They offer a comprehensive benefits package, including employer-paid Medical, Dental, and Vision insurance, a 401(k) plan, and a $700 monthly car allowance. As a Business Development Representative, you will play a pivotal role in driving revenue growth by selling HVAC and plumbing maintenance agreements. This is an exciting opportunity for a motivated sales professional to make a meaningful impact within a dynamic and growing organization.

Responsibilities

• Identify, sell, and negotiate HVAC/Plumbing service maintenance agreements within an assigned territory.
• Estimate, generate, and present effective sales proposals to new and existing clients.
• Assess clients' overall energy and operational costs, demonstrating how available services can reduce expenses.
• Meet and exceed sales activity schedules as set by a Sales Manager.
• Schedule and conduct customer service meetings to ensure ongoing client satisfaction.
• Negotiate contract renewal increases or changes on a monthly basis.
• Generate a minimum of $150,000 in annual preventative maintenance sales.
• Maintain an active sales funnel of at least $100,000.
• Maintain a schedule of five first appointments each week for new preventative maintenance sales.
• Propose a minimum of five new preventative maintenance agreements each month.
• Maintain a customer retention rate of at least 94%.
• Develop new clients through networking and seeking referrals from current clients.
• Resolve client complaints with fast, solution-oriented thinking.
• Build positive rapport with clients and colleagues to foster constructive and effective relationships.
• Participate in department meetings and submit required reports (e.g., expense reports, sales reports, activity logs, and business plans) in a timely manner.
• Uphold and actively contribute to core values of Reliability, Advocacy, Collaboration, Integrity, and Safety.
• Understand, accept, and support the organization's Mission Statement, Operating Guidelines, Operational Beliefs, and Customer Commitment.
• Perform additional tasks as assigned.

Required Skills

• Excellent interpersonal and persuasive communication skills (verbal and non-verbal).
• Self-motivated with the ability to work independently and stay driven.
• Ability to manage ongoing accounts while simultaneously capturing and closing new business.
• Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
• Strong organizational and time management skills.
• Solution-oriented mindset with active listening capabilities.
• High emotional intelligence.

Qualifications

• Minimum of 2 years of outside sales and customer service experience.
• Minimum of 2 years of cold calling, warm calling, and high-volume prospecting experience.
• Demonstrated history of meeting or exceeding sales quotas.
• 2+ years of experience with mechanical systems and/or field experience in HVAC systems (preferred).
• A college or technical degree is preferred.
• Ability to see, hear (either naturally or with correction), and speak clearly.
• Ability to meet physical requirements including sitting, standing, gross and fine motor manipulation, climbing ladders, navigating attic and small access spaces, and heavy lifting.
• Comfortable navigating heights and unclean spaces.
• Ability to work extended hours when business needs demand.